Privacy policy

This privacy policy applies to all information that Reklama&Shokolad (“we”) may receive about you when you use the website, send us a request or contact us.

We process personal data in accordance with the Law of Ukraine “On Personal Data Protection” and other Ukrainian legislation.

By using the website, you confirm that you have read this policy. The website is not intended for children, and we do not knowingly collect personal data from minors.

Information you provide. When you send a request, register on the website or contact us, you may give us your name, phone number, email address, messenger username, company name and other details needed to handle your request.

Information collected automatically. When you visit the website, technical data may be recorded automatically: IP address, browser type and language, device type, the date and time of the request, the pages viewed and the address of the site you came from.

We collect only the information we need to provide our services.

We use information to:

• process your requests and orders;
• contact you about your orders and answer your questions;
• give you access to your personal account;
• improve the website and the quality of our service;
• keep the website secure and prevent misuse;
• comply with the law of Ukraine.

The website uses cookies and similar technologies (such as your browser's local storage) to remember your settings, keep the contents of your cart and make the website work properly.

You can manage cookies in your browser settings. If you turn them off, some features of the website may not work properly.

The security of your data is our priority. We use organisational and technical measures to protect information from unauthorised access, alteration, disclosure or destruction:

• the connection to the website is protected by encryption (HTTPS), so your data travels in encrypted form;
• passwords to personal accounts are stored only in a protected, hashed form and are not available to our staff;
• only authorised staff who need it for their work have access to personal data;
• data backups are stored in encrypted form;
• we keep our software up to date and review our security measures regularly.

No method of transmitting or storing data over the internet can be completely secure, which is why we keep improving our security measures.

We keep personal data only for as long as it is needed for the purposes described in this policy, or as required by the law of Ukraine.

Information may be stored and processed on secure servers in Ukraine and other countries that provide an adequate level of personal data protection.

We do not sell your personal data or pass it to third parties for marketing purposes.

Information may be shared only with your consent, to the extent needed to fulfil your order, or where required by the law of Ukraine.

You have the rights set out in Article 8 of the Law of Ukraine “On Personal Data Protection”, including the right to know about the processing of your personal data, to access it and to have it corrected if it is inaccurate.

By registering on the website, you confirm that you have read the list of your rights as a personal data subject.

To exercise your rights, contact us. Before acting on a request, we may ask you to confirm your identity.

The website may contain links to third-party resources, such as messengers and social networks. We are not responsible for their content or privacy practices, so we recommend reading their privacy policies separately.

We may update this policy from time to time. The current version is always available on this page, with the date it took effect shown at the top.

If you have questions about this policy or the processing of your data, contact us in any way listed on the “Contacts” page.